Our Covid-19 operating procedures and processes

Helping your organisations reconnect, re-energise and resocialise

Covid-19 Policy

Roffey Park Institute is is open for meetings, events and training onsite at our Venue and Learning location in Horsham, UK.

We have established protocols and ways of working to keep our visitors and our staff safe.  Roffey Park continues to operate at a reduced onsite capacity minimising contact with other onsite groups.  This forms part of our overall operations plan- read more on that below.

We have operated successfully throughout lockdown, providing an approved base for key workers to continue with essential training.  Our  robust operational plan, which has evolved throughout the situation, has been successful in keeping all of our clients, visitors and staff safe.

We aim to safely take care of you from arrival to departure.

Book with Confidence

At Roffey Park venue, we want to put your mind at ease by introducing a flexible approach to bookings. For any new meetings or events confirmed with us, we promise that if they are subsequently unable to go ahead due to COVID-19, we will transfer your booking to a mutually agreeable future date penalty-free. As an added assurance we will make no change to the previously agreed rates.

This booking promise is for meetings and events only.  Roffey Park Institute training programmes are managed separately at  www.roffeypark.ac.uk
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What to expect at Roffey Park Institute

We’re continuing to take every care with your safety when you visit or stay with us.  Here you can read a short Covid-19 guide on what you can expect when you visit us.

 

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Our Detailed Operations Plan

We have developed our plan for all events. This will run alongside the zones we have created within the building to provide you with exclusive use of dedicated event facilities. We have also worked on protocols to keep your teams and our staff safe on site from arrival to departure.

Our operating plan and risk assessments have been assessed and approved by independent health & safety experts

Read our guide

Frequently Asked Questions

Planning an event during Covid-19

Planning to get teams back together during the pandemic may seem like a daunting prospect. But the benefits of working together again face to face or with a hybrid solution really help elevate organisational goals.  Roffey Park venue has operated outside of lockdowns and, as an educational establishment, we’ve been able to operate during some of the less severe lockdown periods, so we have a lot of experience of how to operate safely and dealt with a large number of client queries.

Here we have gathered this experience together into a set of FAQs to help you with your planning.  Our team is also on hand to help with further questions, any technical specifications and any other questions you may have.

Client FAQs

Our customers’ experience

Read from one of our clients how they found meeting together again at Roffey Park venue during the pandemic.

Read more

Contact us today to plan your meeting, event or celebration

Call us on 01293 851644 or email venue@roffeypark.com